#sj-support { font: 14px/1.45 var(--font-body, "Outfit", sans-serif); color: var(--text, #2d2924); }
#sj-support [hidden] { display: none !important; }
#sj-support button, #sj-support textarea { font-family: inherit; }
#sj-support button { cursor: pointer; }
#sj-support-toggle { position: fixed; right: max(20px, env(safe-area-inset-right)); bottom: max(20px, env(safe-area-inset-bottom)); z-index: 10000; width: 64px; height: 64px; border-radius: 50%; border: 1px solid var(--gold, #b38b3f); background: var(--text, #2d2924); color: #fffcf7; display: flex; flex-direction: column; align-items: center; justify-content: center; gap: 2px; box-shadow: 0 6px 24px #2d29242b; font-size: 11px; }
#sj-support-panel { position: fixed; right: max(20px, env(safe-area-inset-right)); bottom: max(96px, calc(env(safe-area-inset-bottom) + 80px)); width: min(400px, calc(100vw - 32px)); height: min(650px, calc(100dvh - 120px)); z-index: 10001; display: flex; flex-direction: column; border: 1px solid var(--champagne, #e6dcc8); border-radius: 20px; background: var(--surface, #fffcf7); box-shadow: 0 16px 60px #2d292433; overflow: hidden; animation: sj-support-open .25s ease-out; }
.sj-support-header { display: flex; align-items: center; gap: 10px; padding: 16px; flex-shrink: 0; background: linear-gradient(125deg, #2d2924, #8f6d2c); color: #fffcf7; }
.sj-support-header h2 { font-family: var(--font-display, Georgia, serif); font-size: 25px; line-height: 1.1; font-weight: 600; }
.sj-support-header p { color: #e6dcc8; font-size: 11px; margin-top: 4px; }
.sj-support-avatar { display: grid; place-items: center; width: 36px; height: 36px; border: 1px solid #b38b3f; border-radius: 50%; color: #d4af5a; font-size: 12px; flex-shrink: 0; }
#sj-support-close { margin-left: auto; width: 36px; height: 36px; color: inherit; font-size: 25px; border-radius: 50%; }
#sj-support-body { flex: 1 1 auto; min-height: 70px; overflow-y: auto; overflow-x: hidden; overscroll-behavior: contain; padding: 16px; scrollbar-width: thin; scrollbar-color: #cbb990 transparent; background: var(--bg-elevated, #faf6ef); }
#sj-support-body::-webkit-scrollbar { width: 4px; }
#sj-support-body::-webkit-scrollbar-thumb { background: #cbb990; border-radius: 8px; }
.sj-support-message { max-width: 92%; width: fit-content; padding: 10px 12px; margin: 0 0 12px; border-radius: 2px 13px 13px; border: 1px solid #e6dcc8; background: #fffcf7; overflow-wrap: anywhere; white-space: pre-wrap; }
.sj-support-message.customer { margin-left: auto; border-radius: 13px 2px 13px 13px; background: #eee0c4; border-color: #ddc797; }
.sj-support-message time { display: block; margin-top: 5px; font-size: 9px; color: #6f675c; }
#sj-support-typing { padding: 4px 16px; font-size: 11px; color: #6f675c; }
#sj-support-actions, #sj-support-choices { display: grid; grid-template-columns: 1fr 1fr; gap: 6px; padding: 10px 14px; flex-shrink: 0; }
#sj-support-actions button, #sj-support-choices button { border: 1px solid #d8c9aa; border-radius: 16px; padding: 7px 8px; background: #fffcf7; font-size: 11px; color: #72521e; min-height: 40px; }
#sj-support-actions button:hover { background: #f3ece2; }
.sj-support-tools { display: flex; justify-content: space-between; padding: 4px 14px; flex-shrink: 0; }
.sj-support-tools button, #sj-support-skip, #sj-support-edit { font-size: 11px; color: #795a23; min-height: 30px; text-decoration: underline; text-underline-offset: 3px; }
#sj-support-composer { display: flex; align-items: flex-end; gap: 8px; padding: 10px 14px 6px; border-top: 1px solid #e6dcc8; flex-shrink: 0; }
#sj-support-input { width: 100%; min-width: 0; border: 1px solid #d6cdbf; border-radius: 10px; padding: 9px; height: 60px; resize: none; font-size: 16px; line-height: 20px; background: #fffefa; color: #2d2924; }
#sj-support-send, #sj-support-confirm { background: var(--gold-deep, #8f6d2c); color: white; border-radius: 10px; padding: 10px 12px; min-height: 40px; font-size: 12px; white-space: nowrap; }
#sj-support button:disabled { opacity: .5; cursor: default; }
#sj-support-privacy { font-size: 9px; color: #6f675c; padding: 3px 14px 10px; text-align: center; flex-shrink: 0; }
#sj-support-error { font-size: 12px; color: #91382d; padding: 6px 14px; flex-shrink: 0; overflow-wrap: anywhere; }
#sj-support-review { padding: 8px 14px; background: #f3ece2; flex-shrink: 0; }
#sj-support-review-text { font-size: 12px; margin-bottom: 8px; overflow-wrap: anywhere; }
#sj-support-edit { margin-left: 10px; }
#sj-support :focus-visible { outline: 2px solid #8f6d2c; outline-offset: 2px; }
.sj-support-trap { position: absolute; left: -10000px; width: 1px; height: 1px; overflow: hidden; }
@keyframes sj-support-open { from { opacity: 0; transform: translateY(8px); } to { opacity: 1; transform: none; } }
@media (max-width: 480px) { #sj-support-panel { right: 10px; bottom: 70px; width: calc(100vw - 20px); max-width: calc(100vw - 20px); height: min(75dvh, 650px, calc(100dvh - 90px)); } #sj-support-toggle { right: 10px; bottom: 10px; width: 52px; height: 52px; } }
@media (max-height: 550px) {
  #sj-support-panel { bottom: 12px; height: calc(100dvh - 24px); }
  #sj-support-toggle[aria-expanded="true"] { visibility: hidden; }
  .sj-support-header { padding: 10px 14px; }
  #sj-support-actions, #sj-support-choices { grid-template-columns: repeat(4, 1fr); padding-block: 6px; gap: 4px; }
  #sj-support-actions button, #sj-support-choices button { padding: 4px; font-size: 10px; }
  #sj-support-input { height: 42px; }
  #sj-support-composer { padding-top: 6px; }
  #sj-support-privacy { padding-bottom: 5px; }
}
@media (prefers-reduced-motion: reduce) { #sj-support-panel { animation: none; } }
#sj-support-panel { max-width: calc(100% - 32px); }
#sj-support-panel.is-closing { animation: sj-support-close .2s ease-in forwards; pointer-events: none; }
@keyframes sj-support-close { to { opacity: 0; transform: translateY(8px); } }
#sj-support-panel.keyboard-open .sj-support-header { padding: 8px 12px; }
#sj-support-panel.keyboard-open .sj-support-header p,
#sj-support-panel.keyboard-open #sj-support-actions,
#sj-support-panel.keyboard-open .sj-support-tools,
#sj-support-panel.keyboard-open #sj-support-privacy { display: none; }
#sj-support-panel.keyboard-open #sj-support-messages { min-height: 40px; }
#sj-support-panel.keyboard-open #sj-support-input { height: 42px; }

#sj-support *, #sj-support *::before, #sj-support *::after { box-sizing: border-box; }
#sj-support-messages { min-width: 0; }
#sj-support-send { border-radius:50%; width:44px; height:44px; flex-shrink:0; padding:0; font-size:24px; align-self:center; }
#sj-support-more { grid-column:1 / -1; }
#sj-support-typing span { display:inline-block; animation:sj-dots 1s ease-in-out infinite; }
@keyframes sj-dots { 50% { opacity:.25; } }
@media (prefers-reduced-motion:reduce) { #sj-support-panel.is-closing, #sj-support-typing span { animation:none; } }

/* Floating launcher and comfortable touch targets. */
#sj-support-toggle { animation: sj-support-float 3s ease-in-out infinite; }
#sj-support-toggle::after { content: ''; position: absolute; inset: -5px; border: 1px solid #b38b3f80; border-radius: inherit; animation: sj-support-pulse 3s ease-out infinite; pointer-events: none; }
#sj-support-toggle:hover, #sj-support-toggle:focus-visible, #sj-support-toggle[aria-expanded="true"] { animation: none; }
#sj-support-toggle[aria-expanded="true"]::after { display: none; }
#sj-support-actions, #sj-support-choices { grid-template-columns: repeat(2, minmax(0, 1fr)); }
#sj-support-actions button, #sj-support-choices button { overflow-wrap: anywhere; min-height: 44px; }
.sj-support-tools button, #sj-support-close, #sj-support-skip { min-height: 44px; }
.sj-support-header > div { min-width: 0; }
.sj-support-header h2 { font-size: clamp(19px, 5vw, 25px); }
#sj-support-body { min-height: 0; }
@keyframes sj-support-float { 0%, 100% { transform: translateY(0); } 50% { transform: translateY(-7px); } }
@keyframes sj-support-pulse { 0% { transform: scale(1); opacity: .7; } 80%, 100% { transform: scale(1.28); opacity: 0; } }
@media (max-width: 480px) {
  #sj-support-panel { right: max(10px, env(safe-area-inset-right)); bottom: max(76px, calc(env(safe-area-inset-bottom) + 66px)); max-width: calc(100vw - 20px); height: min(75dvh, 650px, calc(100dvh - 96px)); }
  #sj-support-toggle { right: max(14px, env(safe-area-inset-right)); bottom: max(14px, env(safe-area-inset-bottom)); }
  #sj-support-actions, #sj-support-choices { padding-inline: 0; }
}
@media (max-height: 550px) { #sj-support-panel { bottom: max(8px, env(safe-area-inset-bottom)); height: calc(100dvh - 16px); } }
@media (prefers-reduced-motion: reduce) { #sj-support-toggle, #sj-support-toggle::after { animation: none; } }